Information We Collect
We collect only what we need to publish accurate salary guides and support your account.
- Account details: name, email address, department affiliation, and subscription preferences.
- Usage data: salary comparisons saved, roles viewed, and feedback you provide through forms.
- Submitted content: documents, contract updates, or corrections contributed by your department.
How We Use Your Information
Information helps us maintain the accuracy of Fire Department Ranks and deliver relevant updates.
- Publish and refresh salary benchmarks and departmental profiles.
- Respond to support questions, media requests, and partnership inquiries.
- Send service notices, data update reminders, and optional product newsletters.
Sharing & Disclosure
We do not sell personal data. Limited sharing occurs only to operate and improve the platform.
- Service providers that host our infrastructure, analytics, and email delivery under strict contracts.
- Compliance requests when required by law or to protect the safety of the firefighting community.
- Aggregated insights that never identify you or your department individually.
Data Retention & Security
Security practices safeguard submissions and keep historical salary data trustworthy.
- Access controls restrict contributor dashboards to verified department representatives.
- Submitted files are stored in encrypted systems and purged upon written request.
- We review access logs and retention schedules each quarter to prevent stale records.
Your Rights
Fire Department Ranks supports regional privacy regulations and contributor expectations.
- Request access, correction, or deletion of any personal information tied to your account.
- Opt out of non-essential emails using footer links or by contacting the support desk.
Questions about this policy?
Email [email protected] with the subject line “Privacy Request” so we can route your message quickly. We may verify identity before sharing account information.