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Fire Department Ranks
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We are here to help

Contact Fire Department Ranks

Whether you are validating pay data, coordinating negotiations, or covering the fire service, connect with the right team quickly.

Support & Product Questions

For account access, subscription help, or product walkthroughs, reach the support desk first.

[email protected]
  • Available Monday–Friday, 8am–6pm Pacific Time.
  • Average response time: under 1 business day.

Data Corrections & Contributions

Submit updated salary schedules, MOUs, or corrections so we can refresh your department profile.

Submit update form
  • Attach supporting documents or link to official sources when possible.
  • We verify every change with a designated department contact.

Media & Partnerships

Reporters, associations, or technology partners can use this channel for interviews or collaborations.

[email protected]
  • Include publication, deadline, and requested data pull.
  • We can arrange briefings with our research team.

Need to escalate an urgent issue?

If a public safety alert or critical data error requires immediate attention, mark the subject line “URGENT” and include a phone number. Our on-call coordinator will reach out as soon as possible.

Emergency inbox

[email protected]

For outages only. Routine requests are best handled by the support desk.